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The Tour

Workflow

Everything in BugSherpa is based on the KISS principle, because only the elite geeks among us need a bug-tracking system with a gazillion options, super-customizable decision nodes and umpteen ways to display data — the rest of us just want to get our work done.

BugSherpa recognizes that most bugs take just 5 steps to resolution:

  1. Somebody reports a bug.
  2. The Project Leader receives the report and sends an assignment to a Technician: Fix This Bug
  3. The Tech fixes the bug, then assigns a Reviewer to check the work.
  4. The Reviewer confirms the bug is fixed, and passes the ball back to the Project Leader.
  5. The Project Leader closes the bug as "resolved."

…so BugSherpa's workflow guides your team through that path — effortlessly!

But wait, there's more!

Sure, Technicians and Reviewers need the ability to push incomplete assignments backward. And Project Leaders and Admins definitely require complete control over workflow. BugSherpa does that too — and more.
 

How It Works

Here are just a few BugSherpa screens…

The Dashboard

The Dashboard is your home base.
 

The Project Detail Screen

Access everything about a project on the Project Detail screen.
 

The Project Detail Screen - Expanded

Open the Project Detail Header for even more information.
 

Remote Bug Reporting

Remote Reporting allows anyone to submit a bug - directly from your project's web site!
 

The Bug Detail Screen

The Bug Detail screen gives you complete information on issues.
 

The Bug Detail Screen - Log Entry

The Bug Details screen expands to display the Log Entry form.
 

Email Alerts

Optional Email Alerts notify you whenever you receive an assignment.
 

Daily Digest

Optional Daily Digest helps you stay on track with what's on tap for the day.
 

Online Help

Online Help is always available.
 

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